Privacy Policy

Scrivito Privacy Policy

This privacy policy has been compiled to better serve those who are concerned about how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or together with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information related to our website and services.

What personal information do we collect from the people who visit or utilize our website or applications?

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when visit our site for surfing or when you enter information to register with us, place an order, subscribe to a newsletter, or use other site functionality.

How do we use your information?

We may use the information we collected from you in the following ways:

  • To personalize the user's experience and to allow us to deliver the type of content and product offerings you are most interested in.
  • To quickly process your transactions.
  • To send one-time or periodic emails regarding your order or other products and services.

How do we protect visitor information?

We have reasonable commercial standards of technology and operational security in place to protect all information provided by visitors from loss, misuse, alteration or destruction.

Your personal information is kept behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/payment information you supply is encrypted via Secure Socket Layer (SSL) technology.

We apply a variety of security measures to maintain the safety of users' personal information when they place an order or enter, submit, or access their information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes, we do. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you agreed). This data enable the site's or service provider's systems to recognize your browser and capture and remember particular pieces of information. We may also use trusted third-party services that track this information on our behalf.

We use cookies to:

  • help us remember and process the items in your shopping cart,
  • help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services,
  • compile aggregate data about site traffic and site interaction in order to offer better site experiences and tools in the future.

Cookies are only required for logging in, remembering the site status you're in, or registering with us.

You can choose to have your computer warn you each time a cookie is about to be sent, or you can choose to turn off all cookies. You can do this through your browser settings. Each browser product is a little different, so look at your browser's help menu to learn how to modify your cookie settings.

If users disable cookies in their browser:

If you switch cookies off, some of the features that make your site experience more efficient are disabled, and some of our services will not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore cannot be made responsible and are not liable for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration
  • Remarketing

Along with third-party vendors such as Google, we use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative's opt out page or permanently using the Google Analytics Opt Out Browser add on.

Use of Intercom.io Services

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as your email address and sign-up date) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. Intercom analyzes your use of our website and/or product and tracks our relationship so that we can improve our services we offer to you. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit http://docs.intercom.io/privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at http://docs.intercom.io/terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

Disqus

We use Disqus to administer comments on our blog.

Disqus sets a number of cookies on any page that includes a Disqus comment box. While we have no control over the cookies set by Disqus, they include pieces of information for measuring the number of Disqus users and their activity, including information that links their visits to our website with their Google, Facebook, Twitter or Disqus account if they are signed in to one.

See Disqus' Privacy Policy for further details.

Facebook

We use a technology called Facebook Conversion Tracking. This allows us to track those visitors who have been referred to this website through a Facebook page, application or advertisement.

We will share information regarding your visit to our website with Facebook but this will not include any information specific to your application or other personal information. Facebook will use this information to monitor on our behalf the effectiveness of our advertising and applications.

The information we share with Facebook will only be used in accordance with Facebook’s data use policy www.facebook.com/about/privacy. Facebook Conversion Tracking may also enable us to serve ads on and off Facebook.

Twitter

We also use Twitter Conversion and Remarketing tracking. This allows us to track those visitors who have been referred to this website from a Twitter advertisment. See Twitter's Privacy Policy for further details.

LinkedIn

We also use LinkedIn Conversion and Remarketing tracking. This allows us to track those visitors who have been referred to this website from a LinkedIn advertisment. See LinkedIn's Privacy Policy for further details.

Pingdom

We use a technology called Pingdom to ensure the availability of this web-site. See Pingdom's Privacy Policy for further details.

Segment

We use a technology called Segment.io to connect several services with this web-site. See Segment's Privacy Policy for further details.

New Relic

We use a technology called New Relic to ensure the performance of this web-site. See New Relic's Privacy Policy for further details.

Honeybadger

We use a technology called Honeybadger to notify us of any errors which may occur when using the web-site. See Honeybadger's Privacy Policy for further details.

Payments / Stripe

We use third party payment processors to assist us in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. Payments are currently processed and managed using Stripe. See Stripe's Privacy Policy for details.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:

We will notify the users via email or in-site notification within one business day.

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to send you transactional and informational e-mails (like newsletters) about Scrivito. 

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@scrivito.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, please contact us using the information below.

Infopark AG
Kitzingstr. 15
12277 Berlin
Germany
info@scrivito.com
+49-30-747993-0

Last Edited on 2016-02-22